Shipping Policy
We undertake some of the best effective methods for faster shipping across the world. Customers can place their orders on Saturdays and Sundays too but the process of orders will start from the next working day.
Customers should give their correct address while placing the order. Because if there is a wrong delivery due to an improper address, the amount will not be refundable or the medication will not be reshipped.
So while providing your address, please cross check. There are two types of shipping, express shipping, and regular shipping.
Express shipping takes around 7 to 10 working days for delivery. Regular shipping takes 15 to 17 working days for delivery. You can choose from these as per your convenience.
Customers can track their parcel with a code sent to them through the mail. We send this confirmation code once the parcel gets shipped from us.
If there is any kind of damage to the product or wrong delivery, customers can contact our customer care support and ask for reshipment. We assure our customers with correct delivery of the medication within the prescribed time.
Privacy Policy
At Medpillmart, customers can be assured of the safety of their personal information. We do not disclose the information to any third party.
As a dedicated team to maintaining high working standards, we want to treat our customers with equality. It is recommended to not disclose any personal information unless asked by us.
Protecting the privacy of customers is our main motto. Anyone can visit our website without disclosing their personal information. They can have access to all the details of the medication. We only ask for your personal details for placing the orders.
We do not send any marketing emails to our customers. Once you place your order, we send a confirmation mail with a code to track your shipment.
General information such as email, credit card details, phone number gets secured by a system known as SSL. This system does not pass the details to any third party thus maintaining the secrecy of the order.
Customers have the authority to change their personal details at any given time. All the details will be secured and you can have access to your account. The medication is packed discreetly without disclosing the content of the parcel.
Refund Policy
We value our customers and we just don’t say it but actually, mean it. We try to work with the same ethic. We understand the value of each money earned by our customers. Because of this, we have incorporated refund policy.
Customers can claim for refund and if the requested concern is genuine, we assure with the reshipment of the medication or return of money.
To avoid any such irregularities, we keep a track on every step of the shipping process. Customers can claim for a refund if following situations arise;
- In case of wrong delivery to you, the order gets reshipped. If you want a cash back policy, we will provide with that also if the mistake is on our side.
- If you get a damaged packet or if the medication is outdated, you can claim for refund.
- If the order is not delivered to you at the prescribed time we will investigate the matter and give you the refund if the fault is on our side. The refund will be applicable according to the type of the shipment chosen at the time of order. If you want to get your order reshipped, we will provide with that also.
- Customers get their refund within 10 to 15 working days.
Disclaimer
Medpillmart is an online store with an aim to deliver the best generic medications with prompt and quality service. The medications are not manufactured by us.
We are just providers and so our duty ends when the medicine gets delivered to the customers. We provide support to our customers if we found that the mistake is on our side on occasions such as the wrong shipment, late delivery.
The medicines get manufactured by generic drugs manufacturer and not by Pfizer. The medications listed on our website is for adults only, thus those below 18 must refrain from using the medicines or cannot buy online.
We provide information on our website for reference only. Those needing the medication should consult their doctor before purchasing. In case of any side effects of the medication, Medpillmart is not responsible for those as we are solely the providers.
If the customer has provided an improper address, we are not responsible for any wrong delivery. Cancellation of the order will be not entertained after 24 hours of placing the order. Refund or reshipment will be not entertained if it does comply with the disclaimer.
We are not responsible for any product defects, quality issues or effectiveness of the medicine. The medications may differ from person to person so follow the guidelines given by the doctor.